By Appointment Service

We are thrilled to have opened our stores in England as of 15th June and we look forward to being part of your celebrations once again.

To make that happen and to ensure the absolute safety and reassurance of our colleagues and clients, we want to share with you the positive changes we are implementing in line with Government guidelines to make your experience as enjoyable as it should be. The safety of our colleagues and our clients are paramount at this time and so we are introducing a 'new normal' within our store.


Our opening and closing times are 9am-5pm Mondays - Saturday and 10.30am-4.30pm on Sundays.


We will be operating a By Appointment service only so please contact the store to arrange a convenient appointment time on 01293 527852

As a limited number of walk-in appointments are available each day and we will try and accommodate where we can, but reserving time with our luxury timepiece and jewellery experts in advance is advisable. 

Not only does this mean we can safely limit the number of people within our stores, but it means that each and every one of you who visits us in this time will get a fully personalised shopping experience with us and a dedicated customer service expert.


Whilst in our store, we will be remaining at a safe distance of 2m at all times, and we have hand sanitiser as well as masks and gloves available should you wish for them. We are also able to offer temperature checks within the store, but do ask if you are feeling under the weather, to simply rearrange your appointment for a time when you are feeling well again.

Our products will be treated with extreme care, and will be cleaned with a UV sanitiser machine every time they are handled. We have implemented sneeze screens at our consultation desks.


We are only able to accept cashless payment in our stores.

All of these steps help us to protect each and every person.

We look forward to seeing you again soon!