County Mall

Shopping Centre

Open today 9:00am - 6:00pm

Wednesday 27th October 2021

Full Opening Hours


Welcome to County Mall

County Mall is situated in the heart of Crawley town centre and has over 80 retailers including many of your favourite high street brands.

It’s a great shopping centre to bring the whole family to and has something for everyone, including a children’s soft play area and a fantastic Food Court.

It also has its own 1,700 space car park.

Please click the links below to view more about the facilities available at County Mall:

Toilets and Parent & Child Facilities
Ryan Box Changing Places Facilities
Lost Property
County Mall Busy Bees Kids Club
Bureau de Change
Amazon Lockers
Wheelchair Hire
Dogs in the Centre

Toilets and Parent & Child Facilities

The toilet facilities on the G & 1st Floor are open but alternate sinks, WC cubicles, and urinals have been closed off to control the number of people using the facilities at any one time and allow social distancing. 

Ryan Box Changing Places Facility

We are proud to have a Changing Places facility, located to the left of the Bus Station and Metrobus Travel Shop on Friary Way.

Facilities include;

• Bench - Height Adjustable, Adult Sized, Wall Mounted
• Hoist - Ceiling, Loop (currently out of order)
• Wash/dry toilet
• Washbasin Height Adjustable
• Non-Slip Floor
• Emergency Alarm
• Privacy Screen
• Paper Roll

Changing Places Facility Opening Hours:

Mon - Sat: 09.30 - 17.30 

Except Thurs: 09.30 - 19.30

Sun & Bank Holidays: 10.30 - 16.30

For more information on Changing Places facilities,click here.

Lost Property

Any lost property can be handed in to the Management Suite (located on the upper mall between Next and G-Store) where it will be kept safely.

You can also check if your lost property has been handed in by visiting the Management Suite or calling the Security team on 01293 846965.


We have ATMs located on the upper mall in between Primark and The Works. All of our ATMs are free to use and do not incur any charges on cash withdrawals.

County Mall Busy Bees Kids Club

The County Mall Busy Bees Kids Club is Free to all our shoppers to join. By signing up you will receive exclusive family offers and special invites to our FREE family events and hear about our exclusive competitions to win fantastic prizes.

Click here to sign your child today

Bureau de Change

We have two Bureau de Change facilities: eurochange located on the Lower Mall at the Bus Station entrance, and Travel Money on the 2nd Floor at Debenhams, near the car park entrance.


There are Photo-Me booths providing passport approved photos located in the Food Court next to Fat Jackets and further down past Burger King.

Amazon Lockers

Pick up and return Amazon parcels at your convenience.  The Lockers are located in the Memorial Gardens corridor.  Find out more about Amazon lockers here.

You can search for the County Mall locker via location: Crawley; postcode: RH10 1FP; or locker name: square

Wheelchair Hire

County Mall doesn't have wheelchair hire facilities, but the following local Mobility centre below does offer wheelchair hire: 

Crest Care Mobility and Homecare

Gales Drive, Three Bridges

Tel: 01293 440750 or email them on

Dogs in the Centre

The only dogs permitted in the Mall are assistance dogs, i.e. Guide dogs, dogs to assist those who are deaf, epileptic etc. These dogs must have a jacket on stating that they are assistance dogs and persons may be asked to show proof of such. All assistance dogs in the UK have an ID card.