Boots - Benefit Counter

Full Time Benefit Counter Manager

Job Details

Calling all rule-breakers, innovators & fun-loving self-starters!

Are you smart, sassy & scrappy? Do you love to laugh out loud? You’re just what we’re lookin’ for, Gorgeous!  Benefit Cosmetics, are hiring for a Full Time Counter Manager in Boots Crawley.


The Counter Manager has overall responsibility for the achievement of Benefit retail objectives in store.  By leading your team by setting the perfect example, you will maximise all sales opportunities and ensure that the team provides the best customer service and shopping experience possible.

Duties Include

  • Management – Managing Brow and Beauty advisors by motivating staff and delegating roles, ensuring sales targets are met, and high customer service standards are maintained.
  • Sales Goals – Achieving counter and service sales targets agreed with the area manager through delegating to Brow and Beauty advisors, making connections with customers, demonstrating products, carrying out beauty/brow services, and booking repeat appointments.
  • Brow services – Waxing, Tinting, and tweezing to ensure customers love their brows and book repeat appointments. (Full training will be provided to make you a Brow Expert!)
  • Teamwork – Through daily team meetings, effective communication, and recognition of positive work you will ensure the in-store teams remain motivated and work to achieve individual and counter targets
  • Promotion and Special Events – Building business with innovation by creating both in-store and external events through linkups, interdepartmental events, and counter events including new product releases and charity events.
  • Stock – Ensuring the counter remains stocked at all times and reporting any concerns to the area manager immediately.
  • Communication – You will be responsible for communication between store/department managers and area managers as well as maintaining high levels of open communication on the counter.
  • Administration – You will be responsible for ensuring daily, weekly, monthly, and yearly administration is completed, and where necessary assisting with area manager administration.
  • Staff Rotas – You will ensure staff rotas are completed fairly and on a monthly basis.
  • Hygiene and Housekeeping – You will ensure the counter and displays are kept clean and hygienic at all times.

Apply for this role here.


Boots - Benefit Counter